When someone you love is coming home from the hospital, comfort can't wait several days—or several weeks. For Lori Whistler and her husband, the need for the right chair became urgent after a serious accident changed their lives without warning.

Lori's husband fell from a ladder and shattered his pelvis. He required emergency surgery, spent five days in intensive care and remained in the hospital for several more days. As Lori prepared for his return home, she knew he would need a comfortable chair that could make sitting down and getting up easier during his recovery.

That search led her to the MacZcliner at Gallery Furniture.

A MacZcliner Delivered the Same Day

While she was still at the hospital with her husband, Lori called Gallery Furniture and ordered a MacZcliner. Gallery Furniture's in-house delivery team delivered the chair that same evening.

There was no waiting for an outside delivery company and no wondering when the chair might arrive. It was delivered while Lori was preparing to bring her husband home.

After he returned from the hospital, however, the family realized that the first chair was not large enough for his 6-foot-4-inch frame. He needed the larger MacZcliner model to give him the room and comfort he needed.

Lori contacted Gallery Furniture again. The larger chair was delivered the following day, and the original chair was replaced.

Lori's Gallery Furniture Review

Lori shared her experience in a Google review on August 1, 2026:

"Absolutely love Mattress Mack and all of his side hustle!! My Husband had a fall off of a ladder and shattered his pelvis and had emergency surgery to repair it. In ICU for 5 days and released from hospital few days later. I called and ordered the z-cliner while in the hospital with him and they delivered it that evening. When husband came back home from hospital we realized the chair I ordered was not large enough for him. Being 6'4 I needed the larger version. So they delivered the new chair the next day and exchanged it for the new one. Very courteous staff and the courtesy call from the boss himself is amazing. Thank you Sir for your service!!!"

More Than a Recliner—The Right Fit at the Right Time

Lori's experience shows why choosing the correct recliner size matters, especially for taller customers. A chair may look large enough in a photograph but feel completely different once someone sits in it.

MacZcliners are available in different sizes and configurations to accommodate different heights, body types and comfort preferences. Gallery Furniture's experienced recliner specialists can help customers compare:

  • Seat height and depth
  • Overall chair width
  • Back height and head support
  • Manual and power reclining options
  • Lift-chair features on qualifying models
  • Fabric, leather and easy-to-clean upholstery choices

MacZcliners are not medical devices and are not intended to treat an injury or medical condition. However, the right recliner can provide a more comfortable place to sit, relax and rest at home. Anyone recovering from surgery or an injury should follow the recommendations of their doctor or healthcare provider.

Service That Continues After Delivery

Gallery Furniture's service didn't end when the chair reached Lori's home. The delivery team returned the next day with the larger model, and Lori also received a personal courtesy call from Mattress Mack.

That follow-up is part of a service philosophy Gallery Furniture has followed since 1981: take care of the customer before, during and after the sale.

Gallery Furniture deliveries are completed by Gallery Furniture's own experienced employees—not third-party contract crews. The goal is to provide every customer with dependable service from the showroom to the home.

Find the Right MacZcliner in Houston

Whether someone needs a comfortable recliner for everyday relaxation, a chair sized for a taller family member or a power-lift option that makes sitting down and standing up more manageable, Gallery Furniture can help identify the right MacZcliner.

Visit Gallery Furniture to sit in several models and compare the fit before making a decision. Many MacZcliners are in stock and available for free same-day delivery in the Greater Houston area with qualifying purchases of $1,000 or more.

Find the right chair and have it delivered TODAY.