Facts & Questions
- What are your store locations and hours?
Visit any of our three large, exciting showrooms. There's always something great happening at Gallery Furniture!
6006 North Freeway
Houston, TX 77076
Open 8am - 10pm, 7 days a week
2411 Post Oak Blvd
Houston, TX 77056
Open 9am - 9pm Mon - Sat, and 9am - 8pm Sun
7227 West Grand Parkway South
Richmond, TX 77407
Open 10a - 10p
- How do I contact Gallery Furniture?
At Gallery Furniture, we understand that reaching a real Gallery Furniture employee is extremely important. You can reach a helpful Gallery Furniture employee by calling (281) 810-9746 Monday - Sunday between 8AM and 10PM Central Time. You can also reach one of our helpful live agents online by simply clicking the support button on the bottom right hand of your screen. Finally, you may leave us a message by visiting this page and completing the form and a helpful Gallery Furniture employee will respond to your inquiry as soon as possible. Please allow 24 hours for a response when leaving a message via our website.
- If I order today will I really get it today?
Yes. If you order before 9PM Central Time, Gallery Furniture will deliver your furniture tonight! Some restrictions may apply. To find out more about our same day delivery simply click here.
- How can I track my delivery?
To track your delivery, please visit this link on your assigned delivery date and enter your phone or invoice number in the field provided.
- Can I pick up my furniture?
Yes, you are always welcome to pick up your new furniture and electronics at the Gallery Furniture warehouse, located at 6006 North Freeway in Houston. Our team will make sure your furniture is wrapped and protected for transport and will gladly load your purchase carefully into your vehicle for you, and help secure it for your trip home.
- How can I apply for a job at Gallery Furniture?
To apply for a job at Gallery Furniture, please visit the join our team link to apply TODAY!
- Where can I find the dimensions of a piece of furniture?
Furniture dimensions can be found on the category and product detail pages.
- Do you take custom orders?
Yes. Gallery Furniture takes custom furniture orders. Please visit the following links to inquire about custom orders by category:
- Solid Wood - https://www.galleryfurniture.com/custom-furniture
- Upholstered - https://www.galleryfurniture.com/custom-upholstered-furniture-order
- Stickley Furniture - https://www.galleryfurniture.com/custom-stickley-furniture-order
- Sherrill Furniture - https://www.galleryfurniture.com/custom-sherrill-furniture-order
- United Leather - https://www.galleryfurniture.com/custom-united-leather-furniture
- How much will I be charged for delivery to my Texas home?
The delivery rate may vary from city to city. Simply click here to learn more about the delivery rate where you live.
- What is Gallery Furniture's Return & Exchange policy?
Gallery Furniture takes great pride in the quality and craftsmanship of our furniture. We know that buying furniture for your home is not just a financial decision. It is also an emotional investment for you and your family. That's why Gallery Furniture takes pride not only in the furniture we sell, but in our commitment to customer service.
Gallery Furniture wants you to be completely happy with your purchase. If there's a problem with an item or if things just don't look the way you thought they would, we will work with you to find the perfect solution. Read more about our return & exchange policy here.
- Does Gallery Furniture offer a price match guarantee?
Yes. Gallery Furniture offers our very best price every day. If by chance you find a lower price within 15 days from the date of purchase on your receipt, Gallery Furniture will gladly match the printed advertised price of any in-stock item.
The price matched item must be clearly priced and in stock at the advertised source and at Gallery Furniture.
To redeem your Price Guarantee, please bring your information to any Gallery Furniture Location, or call (713) 694-5570.
- What payment options does Gallery Furniture accept?
Build credit, get more furniture, and pay over time. You can apply for financing online through Wells Fargo or use our "No Credit Check" financing with Okinus by applying in store. Find out more by visiting our Finance Information page.
We proudly accept all major credit cards and payment systems, including VISA, MasterCard, Discover, American Express, PayPal and Bitcoin.
- Does Gallery Furniture offer a service plan?
Yes. Gallery Furniture believes in providing you with peace of mind and protection beyond the standard manufacturer's warranty. To find out more simply click here.
- How do I schedule a Gallery Furniture service call?
If you have purchased a service plan, please fill out the form on this page or email us directly at email@example.com. If possible, please attach images of the problem that you are experiencing as this will help us to speed up your request. Please allow between 24-48 hours for someone in our service department to call you back. If you would prefer to speak with a service representative regarding furniture repairs or scheduling an extended warranty appointment, please call 713-694-5570 and ask for the Service Department.