Gold Glove Furniture Delivery vs. Doorstep Delivery Explained

What's the difference between doorstep delivery that our competitors do after you wait three to six to twelve to fifteen weeks and Gold Glove Delivery, like a baseball player, that Gallery Furniture does? Here's the difference.

If you buy at our competitor, you may wait three weeks to get the furniture if you're lucky, six weeks, twelve weeks. You may wait six months, sometimes as much as a year and a half. They deliver the furniture to you, it's in a box, they leave it on your front doorstep, they say goodbye, we're done, they take a picture, and they're out, off.

And then you got to get your brother-in-law to come over and haul the furniture in. You got to take it out of the box, you got to take all the wrapping material, the Styrofoam that's everywhere, and you got to clean it up and you got to take that to the dumpster. And it's a horrible experience. They drop it on the front door.

At Gallery Furniture, our drivers call an hour beforehand and say, "Mr. and Ms. Smith, we'll be at your home in about an hour." And then they park the truck on the street. They don't park on the driveway because we don't want to get oil or gas on your driveway.

We park on the street, we knock on the door, we say, "We're here to deliver your furniture. Can we do a walkthrough to see where we're going to place it?" They say, "Really, you're not going to place it outside?" "No, ma'am. We're full service. We're going to place it in the bedroom, the dining room, the living room, where you want it."

They walk through, they clean all the, with the customer's permission, they move all the things out of the way so it's a safe, easy delivery. We don't damage anybody's property. And then they bring the furniture in, they set it up where you want it, they take the shrink wrap, blackened wrap, shrink wrap off, they haul it off, put it in the truck, they show you how to use the furniture, they make sure it's set up in your room right where you want it.

You want to scooch it around the room three or four times, we can do that. And if you want us to haul off the furniture replacing, we do that FREE, FREE, FREE, the same time on the delivery, as long as you cleared it with the cashier when you checked out.

We're full service, we're taking care of you, our customers.

The other guys dropping out the front doorstep said, "It's yours, lady." Our Gold Glove Delivery means we take it in, we set it where you want it, we make you the happiest camper in town.

That's why we're here, not to just drop furniture on your doorstep and let you handle it. We're here to do the entire thing because we're in the furniture business, we're in the singular business, making great customers like you happy every day.