One Store Sold a Mattress. Gallery Furniture Took Care of the Customer.

Mattress Mack true customer story, customer came out the other day, she said, “I'm mad as hell.

I'm not going to take it anymore.”

I said, “What did we do?”

She said, “It's not what you did it’s what the other lousy mattress store did.”

I said, “What’s they do?”

She said, “I bought a Tempur-Pedic adjustable sleep set, I paid a lot of money for it.

The driver called me, he said, ‘I'm at your dwelling, what floor do you live on?’”

She said, “I live on the 13th floor.”

She said, “I got the elevator reserved for bringing up via elevator.

He said, “No, we don't go to the 13th floor.

I'm gonna leave it down here, you can pick it up and have your doorman do it.”

She said, “Just take it back.”

She called Gallery Furniture in a panic.

“Can you deliver to the 13th floor?”

We said, “Yes, yes, yes.”

Our drivers were there in 4 hours delivered her Tempur-Pedic adjustable sleep set to the 13th floor, set it up, showed her how to use it.

She called back just ecstatic.

The difference is one store sells furniture, Gallery Furniture takes care of customers.

Buy your Tempur-Pedic adjustable sleep set at Gallery Furniture today, whether you live on the 13th floor or whether you live on the first floor.

We're going to deliver it with a smile on our face and you're going to sleep great tonight.