What's so exciting to help the customers?

It's customers having the thrill of getting their furniture delivered and calling me back saying, "These delivery guys were great. They showed up on time. They were helpful. They were courteous. They were polite. They did a great job. I love my new furniture."

To me, that's what it's all about. It's not about how much money we make. It's about how many customers we make happy and change their life forever.

The brand is about taking care of customers first, last, and always. That never changes.