People ask me all the time, Mack, what's the biggest lesson you've learned in all these years of retelling here on the North Freeway? This one. If it is to be, it is up to me. It's called the great American virtue of self-reliance.
Get up, go to work, and make something out of your life. That's what they told me. So my wife and I and all of our great team members, we've been here since 1981, and it's real simple.
Take care of the customers, they'll take care of you. When the oil markets crashed in the 1980s, everybody said we'd never make it. We just kept going.
When other recessions happened, we just kept going. When Hurricane Harvey hit, we kept going, kept taking care of customers. If it is to be, it's up to me.
It's called the great American virtue of self-reliance. Get up, go to work, and make something out of your life. If you take care of the customers, they'll take care of you.