The Secret Behind Gallery Furniture's 5-Star Delivery Service

Gallery Furniture delivery teams get such great reviews because quite often they've been at Gallery Furniture for 8 years, 10 years, 20 years. I would say the average team has at least 10 years of tenure. They know how to delight customers.

They know their job is not to just throw it on the doorstep and run to the truck and go to the next place. Their job is to bring the furniture into the home. The furniture is shrink-wrapped, blanket-wrapped, shrink-wrapped so it won't damage it, bring it into your home, set it up in your living room, dining room, bedroom, assemble the queen or king-size bed, assemble the dining room table, set the chairs around the table, make sure that you're happy, show you how to use the MacZcliner or the Power Motion sectional, and once the customer is happy, we take all of our shrink-wrap, blankets, everything out.

We make sure your home is perfect like when we got there and the customer is happy. We are full-service delivery. We don't just throw it on your porch.

That's why Gallery Furniture's great delivery drivers get such rave reviews because it's simple. They care about customers being happy.