The Secret to Great Customer Service at Gallery Furniture

What makes the Gallery Furniture customer service different from everybody else? Well, our customer service agents are professionals. They've been at it 10 or 15 years each. They're here from Monday through Thursday from 9 to 5. They answer the phone, they get straight to the point, they look up your past history in Salesforce, and figure out how to help you with your issues so you can move on with your life and be happy.
Our customer service people don't put you on hold for 3 hours. That's a big difference.