Customers ask a mattress or a furniture store, an online shop, about delivery for handing over their credit card. When is my furniture going to be delivered? Is it going to be today? Because Gallery Furniture delivers today. All things being equal, you need to deliver today.
Is it going to be tomorrow? Is it going to be three weeks? Is it going to be three months? Is the furniture in stock? What warehouse is? Is it a warehouse in Houston, or is it a warehouse in New York, or is it a warehouse in Shanghai?
When is it going to be delivered? Who's going to deliver it? Is it your own employees, or is it two contractors? The contractor got his helper at Home Depot, and they've got their shorts on, their flip-flops, and their T-shirts, and they're going to walk in and ask me to use my refrigerator in my bathroom.
No, I'm not looking for a service like that. I'm looking for real professionals like Gallery Furniture users.
I'm looking for furniture to be delivered today. If you can't deliver it today, bye-bye. Gallery Furniture is going to earn my business because they invest the time, effort, and energy into getting me my furniture when I want it, which is T-O-D-A-Y.
