Frequently asked question: Who's responsible when a third-party delivery company damages your furniture?
Well, that's a good question. Generally, the store charges it back to the delivery driver, which causes a problem, and you're going to have weeks and weeks of hassle between being an intermediary between that driver and the store, and you may finally get your furniture redelivered.
So, don't buy from another store. Buy from Gallery Furniture.
You got a problem with our furniture on delivery, we're going to take care of it within that day or the next day. Gallery Furniture is here for you.
The other guys outsource everything, and when you outsource everything, the satisfaction goes way down
