Why Do Furniture Stores Change Your Delivery Date After You Buy?

Why do furniture stores promise one delivery date and then change it? It's an old retail trick. It's called bait and switch. Bait and switch.

You bait them in and you tell them you're going to deliver this new sofa in two weeks. They're all excited about that. 

The two weeks come, they call the day before and say, "What time should I be home with my furniture tomorrow?" Well, that truck didn't come in. Well, we don't have it. Well, it was damaged at warehouse. It'll be another four weeks because they don't have the furniture.

They baited you, now they're switching you. And pretty soon, 15 weeks later, you're so frustrated. They've ruined the entire experience.

You get your money back. Then you come to Gallery Furniture. You buy your furniture today and you say to me, "Can you really deliver today?" I say, "Look at the judges by our actions, not by our words."

And that furniture shows up in the customer's home, FREE delivery in four or five hours. In the Houston area, they call me and say, "I can't believe it. My new sectional looks great."

All that waiting and frustration at the other store, you deliver it in four hours. FREE, FREE, FREE. They say, "God bless Gallery Furniture." Gallery Furniture, the difference is we're here for you.