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Gallery Furniture Privacy Policy

Gallery Furniture takes privacy seriously. The purpose of this privacy policy is to disclose to you what information Gallery Furniture may collect, how we may collect it, with whom it may be shared, and other matters related to the use of your personal information, including the choices you have regarding our collection, use and disclosure of this data.  This privacy policy applies to the website at www.galleryfurniture.com. 

Types of Information We May Collect

The following are the types of information that Gallery Furniture may collect on this website.

Information You Provide Us

This information is directly provided by the user to Gallery Furniture through the use of forms on the website.  This includes information such as your user ID and password, name, email address, billing and delivery address, telephone number, credit card, product ratings and reviews, or other information that may be requested and collected via forms on the website. 

Site Usage Information

We may receive and store certain types of information on your use of www.galleryfurniture.com.  For example, we may collect click-stream data and your IP address.  Your online account also retains information about your purchase history, wishlist, product reviews, and invitations sent to friends.

Email Communications

When you sign up to receive emails from Gallery Furniture, we collect certain information, such as your preferred design style and the types of emails you are interested in receiving.  In addition, we keep track of what emails we send to you, and what types of emails you have opted not to receive. We also receive data to help us understand how many of our emails are being opened, and the links being clicked. This helps us to better tailor our emails to suit our customers interests and needs.

Information from Other Sources

We may receive information about you from other sources, including your in-store purchases or your social media login account, and this information may be included with your personal information.

How Information May Be Collected

We may collect information from you in several different areas on the Site, including but not limited to those described below.

  • Site registration and login
  • Order Information
  • Wishlists
  • Contests
  • Surveys
  • Service request forms
  • Contact forms
  • Email Sign-Up
  • Product Reviews and Ratings
  • Online chat-based support
  • Cookies
  • IP Addresses and Click-stream Data

About Cookies

Like many websites, the Site uses standard technology called "cookies," small data files that are transferred to your computer when you allow your browser to accept cookies. Cookies automatically identify your web browser to the Site whenever you visit the Site, and make using the Site easier for you by saving your passwords, purchases, and preferences. By tracking how and when you use the Site, cookies help us determine which areas are popular and which are not. Many improvements and updates to the Site are based on data obtained from cookies. Accepting cookies allows you, among other things, to personalize your experience on the Site.  If you do not want information collected through the use of cookies, you  can decline to provide this information by turning the cookies off in your browser; however, some areas of the Site may not provide you with a personalized experience if you have disabled the use of cookies.

About IP Addresses and Click-stream Data

We may collect IP addresses and/or click-stream data for purposes of system administration and to report aggregate information to our advertisers and sponsors. An IP address is a number that is automatically assigned to your computer whenever you access the Internet. Our computers identify your computer by its IP address. When you request web pages from the Site, our computers log your IP address. Click-stream data is information collected by our computers when you request web pages from the Site. Click-stream data may include such information as the page served, the time, the source of the request, the type of browser making the request, the preceding page view and other such non-personal information. When analyzed, this data helps us analyze how visitors arrive at the Site, what type of content is most popular, what type of visitors in the aggregate are interested in particular kinds of content. It also aids us in making technical enhancements and fixes to the site.

How Gallery Furniture May Use the Information Collected

If you place an order online, we will contact you via the telephone number provided to confirm your order and arrange delivery.  Your telephone number may also be used for customer service follow up.  Information you provide to us may also be used to:

  • provide technical and sales support;
  • contact you about the Site;
  • confirm or fulfill an order, inquiry or request you have made;
  • provide live, online chat support;
  • Notify you of updates to our website or services
  • monitor or improve the function of the Site or the selection of products available;
  • personalize the content you see;
  • provide special offers that we believe may be of interest to you;
  • inform you of a prize you have won.

With Whom Gallery Furniture Shares Information

Gallery Furniture does not sell, rent or share our visitors' or customers' information with any third parties for promotional purposes. However, your information may be shared with our agents in the course of providing service to and communicating with you. Examples include credit card and finance processing for purchases made on the website, order fulfillment, e-mail communications, website analysis, and marketing data analysis,  

Tell-a-Friend

If you choose to use our "invitation" service to tell a friend about GalleryFurniture.com, we will request your friend's name and email address. Gallery Furniture will automatically send your friend a one-time email inviting him or her to visit the site. Your friend may contact us at info@galleryfurniture.com to request that we remove this information from our database.

User Generated Content

The Site may make available opportunities to share information, such as product reviews, photographs, and customer testimonials. You are not required to provide any personal information when using these areas but you may choose to do so. Gallery Furniture cannot ensure the security of any information you choose to make public through such posts. Please exercise caution when deciding to disclose personal information in these areas.

Links to Other Web Sites

This privacy policy applies only to this Site. When you are on the Site you could be directed to other sites beyond our control. This includes links to our manufacturers, social media sites, marketing partners, and other sites Gallery Furniture believes may be of interest to our customers. These web sites may independently collect data or solicit personal information and may or may not have their own published privacy policies. If you visit a website that is linked to our Site, you should consult that site's privacy policy before providing any personal information. 

Opting Out

If you have other concerns about how your information is being used, please contact us:

By Phone: (713) 694-5570 
By Email: service@galleryfurniture.com

Privacy Policy Changes

This Privacy Policy may be updated from time to time. We will notify you of any material changes by posting the new Privacy Policy on the Website. Your continued use of this Website after any change in this Privacy Policy will constitute your acceptance of such change. 

This Privacy Policy is effective as of May 22, 2014.

 
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